Select the Configuration tab and enter the information for the bot, as described below. Give the service account the Project Owner role (if not given by default). Set up a project for your bot in the Google API Console and enable the Google Chat API.Ĭreate a new project (or select an existing one) and add a service account to it. Enable the Google Chat API (formerly Hangouts Chat API) Feel free to read the guides on how to create a chatbot with the platform. You will also need a ChatCompose account. To create a chatbot you will need to use some APIs from Google, so you will need to register to Google Cloud Platform, and create a Project. How to create a Google Chat Chatbot with ChatCompose For example you can create a chatbot for your users to open support requests or for onboarding.įor clients you can create a chatbot to answer frequently asked questions, to capture leads or to provide general information about your company or services. You can create a chatbot for Google Chat in case you need to automate some tasks or conversations with your internal users or clients. You can add Chat to your Gmail inbox and get all the features of Chat directly in Gmail, or you can install it as part of your Business Profile to respond to potential clients that wish to communicate through Google Maps and other Google Apps. Google Chat makes it easy to collaborate with your team and to communicate with potential clients. Google has rebranded G Suite to Google Workspace for business customers, making Google Chat an integral experience to Workspace, which provides a means of communications with colleagues and clients.
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